On-site start-up and field service
A highly skilled group of in-house field technicians travels the world to service equipment, backed by experienced mechanical and electrical mechanics for on-site start-up.
On site
What a service visit covers
- Analyzing the work and studying the system requirements
- Providing the necessary components and getting to site quickly
- Operating instructions and up-to-date training
- Troubleshooting breakdowns
- Preventive maintenance and maintaining supplies
- Suggesting improved methods and system improvements
Every service and installation project is documented and cross-referenced with existing engineering designs. You receive a field service report with the findings.
Distribution
Beyond our own designs
Automation International has distributor agreements for products outside its own design, including an exclusive North American distributor agreement with EXPERT Transformatorenbau GmbH for welding transformers, from small single-phase AC to the largest three-phase DC and MFDC designs.
Remanufacturing and retrofit capabilities sit alongside the service group.
Request field service
Prefer to talk? Call (217) 446-9500, 7:30 a.m. to 4:30 p.m. CST.
- What you need: a new machine, a rebuild, service or parts.
- The part and process: material, size and production rate.
- For parts: the machine's description, model number and serial number. Photos help.